Privacy Policy

Ardhivision Group Ltd is a licensed professional services firm registered in Tanzania, providing land surveying, architecture, urban planning, and real estate services. We are the data controller responsible for personal information you share with us when engaging our services or visiting our website.

We collect information you give us directly, data generated when you use our website, and in limited cases information from authorised third parties.

Information you provide directly:

• Full name, email address, phone number, and postal address submitted via our contact or enquiry forms
• Project details, land parcel descriptions, GPS coordinates, or site information shared during client consultations
• Identity documents — such as a National ID or passport copy — required by Tanzanian law for property surveys and land registration
• Business registration details when you engage us as a corporate client
• Payment information processed via our authorised partners — we do not store full card or account numbers

Information collected automatically:

• IP address, browser type, device type, and operating system when you visit ardhivision.co.tz
• Pages visited, time spent, scroll depth, and the URL that referred you to our site
• Cookie identifiers and similar technologies — see Section 05 for full details
• WhatsApp Business interaction metadata when you contact us via our WhatsApp number

Every use of your personal data has a lawful basis under the Tanzania Personal Data Protection Act (PDPA) 2022. We process your data only for the following purposes:

• Service delivery — to prepare survey reports, architectural drawings, urban planning applications, and all related professional deliverables
• Contract performance — to manage client engagements, issue quotations, process payments, and fulfil our contractual obligations to you
• Legal compliance — to meet obligations under Tanzania's Land Act Cap. 113, Survey Act Cap. 324, professional registration bodies, and Tanzania Revenue Authority requirements
• Communication — to respond to your enquiries, send project updates, and share relevant service information
• Marketing (with your consent) — to send newsletters, project showcases, or promotions where you have explicitly opted in
• Website analytics — to understand how visitors use our site and improve the experience through anonymised, aggregated data
• Security — to detect, prevent, and investigate fraud, abuse, or unauthorised access to our systems

We share personal data only where necessary and with appropriate safeguards in place. The categories of recipients are:

• Government & regulatory bodies — Tanzania Land Registry, local authorities, courts, or professional bodies where required by law or for land and survey registration
• Professional partners — licensed sub-surveyors, architects, engineers, or legal firms engaged on your specific project, all under confidentiality agreements
• IT & hosting providers — trusted service providers who host our website, email, and project management systems, bound by data processing agreements
• Payment processors — authorised financial partners who facilitate secure transactions on our behalf
• With your explicit consent — any other sharing that you have specifically and knowingly approved

All third parties we engage are contractually required to handle your data securely and in accordance with applicable Tanzanian law.

Our website uses cookies and similar technologies to function correctly and improve your experience. Cookies are small text files stored on your device by your browser.

You can manage cookies through the consent banner on our site or via your browser settings. Declining non-essential cookies will not prevent you from accessing our core website or services. By continuing to use our website, you consent to the use of cookies as described in this policy.

We implement technical and organisational measures proportionate to the sensitivity of the data we process. Our security practices include:

• Encrypted data transmission via TLS/HTTPS across all web-facing services and communications
• Strict access controls so staff can only access data necessary for their specific role
• Secure, locked storage of physical survey documents, title deeds, and client files at our Magomeni premises
• Regular review of data handling practices and ongoing staff awareness training
• Incident response procedures to detect, contain, and — where legally required — report any personal data breach

While we take all reasonable precautions, no internet transmission is entirely risk-free. In the unlikely event of a breach that poses a risk to your rights, we will notify you and the relevant Tanzanian authority as required by the PDPA 2022.

We retain personal data only as long as necessary for the purpose it was collected, or as required by Tanzanian law.

When data reaches the end of its retention period it is securely deleted or irreversibly anonymised.

Under the Tanzania Personal Data Protection Act 2022 you have the following rights in respect of your personal data. To exercise any right, contact us using the details in Section 12 — we respond within 30 days. Requests will be responded to within the time limits prescribed under the Tanzania Personal Data Protection Act, 2022.

Our website may contain links to external websites, social media platforms, government portals, or partner organisations. These sites operate under their own privacy policies and we are not responsible for their data practices. We encourage you to review the privacy notice of any website you visit via a link on ardhivision.co.tz.

Our services are not intended for children under the age of 18. Our website and professional services are directed at adults and registered business entities. We do not knowingly collect or process personal data from individuals under 18 years of age. If you believe a minor has inadvertently provided us with their data, please contact us immediately and we will delete that information without delay.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal obligations, or regulatory guidance. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify existing clients by email or via a notice on our website.

We encourage you to review this policy periodically. Continuing to use our website or services after any update constitutes your acceptance of the revised policy.

For any questions, data requests, or concerns about this Privacy Policy, please contact our Data Privacy Officer. We aim to respond to all requests within 30 days.

If you are unsatisfied with our response, you have the right to lodge a complaint with the Tanzania Personal Data Protection Commission (PDPC) — the national supervisory authority for data protection matters.